Owner's Manual

Timeline is dedicated to producing quality windows and patio doors. Our products are designed, crafted and manufactured not only for beauty, but also for energy efficiency, smooth operation and low maintenance.

Most window and patio door problems encountered by homeowners are avoidable. Simple measures such as properly cleaning the glass and screens, lubricating locks and hinges and finish maintenance will help ensure many years of service from your windows and patio doors. With a little care and consideration, your Timeline windows and patio doors can look and operate well for years to come.

Your Timeline products come with a comprehensive warranty, which is attached to each label on the product.

Window Identification

Most windows consist of two primary components; a frame and a sash. The frame, which is the portion attached to your wall, has two side jambs, a head jamb and a sill. A sash, which is the part that holds the glass, is made up of two horizontal rails and two vertical stiles that surround the glass. Sash may be operable or stationary. Direct set windows consist of a frame and glass – no sash component – and are always stationery.

On every window there are glazing beads - small strips of wood that secure the glass in place. Windows may also have optional grilles (sometimes called muntin bars). These may be grilles between the glass (GBG), true divided lites or simulated divided lites. Simulated divided lites are permanently affixed to both the interior and the exterior of the glass to give the historic appearance of true divided lites while maintaining today’s energy efficiency requirements.